Description
Discover the mechanisms of conflict and familiarize yourself with tools for proactive de-escalation. Find out which skills will help you to overcome conflicts and create a conflict-proof team culture. Now nothing stands in the way of you and your team! As a Leader, manage the conflicts in your team.
Contents of the eLearning:
- Introduction to the basics of conflict management
- Course of conflicts and conflict resolution process
- My personal ability to deal with conflict
- Dealing with conflicts as a Leader
- Conflict resistance in organizations
- Special topics: Bullying, sexual harassment and discrimination
In this eLearning, we also offer a variety of learning videos, various templates to download, self-tests, quizzes and much more.
Benefit:
- You are able to describe how your own personality develops thanks to conflicts and how your own awareness of how to deal with conflicts is heightened.
- You understand that conflicts can contribute to the development of the team and working relationships.
- Because of your role, you are aware that active conflict management is an important and necessary management task.
- You apply conflict analysis in your leadership role and derive suitable conflict resolution strategies from this.
- You know the legal provisions on bullying, sexual harassment and discrimination in the workplace and can take preventive measures and take organizational guidelines into account.
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