Communication and communication skills – Successful communication in everyday working life

Description

Improve your professional communication and conversation skills / dialog with our eLearning. We teach practical strategies and techniques to strengthen your communication skills and act successfully in the working environment.

Contents of the eLearning:

• How perception influences communication
• Communication models and the important basics
• Intercultural communication
• Communication techniques (I-messages, active listening, questioning techniques, meat communication, feedback, OK-messages)
• Conducting interviews (structure, implementation, stumbling blocks, follow-up)
• Moderation and facilitation

In this eLearning, we also offer a variety of learning videos, various templates to download, self-tests, quizzes and much more.

Benefit:

• You understand the important basics of interpersonal communication.
• You have various tools and models at your disposal for successful communication.
• You can adapt your behavior appropriately to different conversational situations.
• You will learn to deal with the needs and characteristics of people and thus recognize key points for your communication behavior.
• You will be able to transfer important findings from communication psychology to your professional and personal environment.
• You can develop communication skills for successful leadership and discussion.

Do you want to improve your written communication skills? Here you can find our eLearning on communication in writing.